Director of Auto Operations
As the Director of HFS’s Auto Operations John is responsible for overseeing the CPI division and HFS’s Claims department. John leads a team of professionals who value Integrity and are driven by operational excellence. Since joining HUB in 2001, he has been an integral part of HFS’s leadership team in developing, designing and delivering risk management solutions and strategies for our lender clients. John has over 25 years of experience in the banking and insurance industries serving in various roles related to client services, information technology, claims management and insurance call center and data operations. Prior to becoming part of HUB, John was responsible for managing and guiding the merger of 3 CPI operations under the Burnham Insurance Group’s CPI division.